Frequently asked questions
Is this suitable for sensitive skin?
Yes. Unlike traditional vitamin C serums which use L-ascorbic acid at low pH, a common cause of irritation. Ferulic Radiance Serum uses two stable vitamin C derivatives that are significantly gentler. If you're new to vitamin C, we recommend introducing every other day for the first two weeks before moving to daily use.
How is this different from other vitamin C serums?
Most vitamin C serums rely on a single active ingredient. This formula is built around three, vitamin C, vitamin E, and ferulic acid, working together as a system. Ferulic acid stabilises and amplifies the potency of both vitamins, making the combined effect measurably stronger than any one ingredient alone. The addition of a seven-oil barrier complex also means it actively nourishes your skin rather than simply treating the surface.
When will I start seeing results?
Skin feels more hydrated and comfortable from the first few applications. Visible brightening and improved tone typically becomes noticeable from weeks three to four with consistent daily use. The antioxidant system builds cumulatively, the longer you use it, the stronger the results.
Can I use this alongside my existing skincare routine?
Yes, it's designed to layer easily. Apply after cleansing and before moisturiser. In the morning follow with SPF. It's compatible with most actives, if you use a high-strength retinoid, alternate morning and evening rather than applying both at once.
What is your returns policy?
We offer a 30-day money back guarantee. If you're not satisfied with your purchase for any reason, contact us within 30 days and we'll arrange a full refund as long as the product is unused and in its original packaging. No lengthy process, no awkward questions.